Administration Apprentice
We have an excellent role for any aspiring Administrators. Humber Learning Consortium are looking to take on an Administration Apprentice to support their team. In this role, you will be providing administrative support to the HLC staff, communicating with clients and dealing with any enquiries.
The ideal candidate will be able to demonstrate excellent time management skills, operate effectively in a team and have a positive attitude towards work.
There are some superb benefits too! Flexi time, long-term progression and great holiday allowance just to name a few of the excellent benefits.
If this sounds like a bit of you, apply below!
DUTIES AND KEY RESPONSIBILITIES
- Check and ensure all electronic learner files are of sufficient quality to pass audit requirements.
- Identify and improve internal processes for receipt, checking inputting, chasing of providers paperwork.
- Assist in implementation of systems/processes that provides HLC’s managers and providers with regular scheduled updates on caseload progress/volumes.
- Ensure all learner and funding documentation and paperwork is processed in time for and accurate scheduled upload.
Core responsibilities
- Dealing with correspondence, mailings, telephone enquiries and bookings, including signposting enquiries from callers to the relevant HLC staff
- Providing general administrative support to the staff team, e.g. filing, receipt and sending of mail, photocopying, drafting of letters and emails, and stationery procurement
- Assess learner paperwork submitted by providers, checking for quality and any inaccuracies against programme funding rules
- Liaise with providers with learner paperwork, providing training where necessary
- Ensure paperwork submitted is accurately transferred onto management information databases
- Ensure databases have the most up to date learner, client and provider information, reporting any anomalies to HLC MIS Manager
- Process data in line with GDPR and Data Protection Principles
- Filing – ensuring learner and client records are accurately and securely stored electronically and meet the funding bodies retention requirements
- Archiving – ensure paper based evidence is accurately and securely archived as per HLC’s archive policy and procedure
- Update provider guidance documents and recording of webinars/videos
- Day-to-day liaison with HLC staff members
- Any other administrative duties commensurate with the post
Skills & Knowledge
- Excellent attention to detail
- Able to act on own initiative
- Able to work to tight deadlines
- Able to prioritise workload
- Good understanding of Data Protection Principles and GDPR
- Good spreadsheet skills
- Competent and accurate in word-processing, spreadsheets and databases
- Knowledge of Cloud storage services such as Google and Office 365
- Strong communication skills, both verbal and written
- Able to deal confidently with a wide range of people and agencies
- Good team worker
Employer: Humber Learning Consortium
Location: Hull, HU3
Wage: £11,648 per annum
Job Type: Apprenticeship
Job Category: Business Admin
About the employer
Founded in 2002, Humber Learning Consortium (HLC) is a learning and skills partnership hub organisation. We provide a “single port of call” that enables funders to engage with small providers, especially – though not exclusively – voluntary organisations.
Our partnership approach has made us one of Yorkshire & the Humber’s largest and most experienced European Social Fund (ESF) and National Lottery Community Fund deliverers.
We work with delivery partners to strengthen local learning and skills delivery capacity. By connecting, developing and supporting organisations, to access and deliver contracts that might ordinarily be out of their reach.
We have an absolute commitment to disadvantaged learners and a strong focus on the development of our delivery partners.
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