About HBTC
Welcome to HBTC – Hull Business Training Centre. We are an independent training provider based in Hull, East Yorkshire, with additional centres in Grimsby and Scunthorpe. Since we were founded in 1994, we’ve been committed to delivering high-quality apprenticeships, professional training, and recruitment services throughout the Humber region.
At HBTC, we’ve been helping people and businesses grow since 1994. Based in Hull with centres in Grimsby and Scunthorpe, we specialise in delivering high-quality apprenticeships and training across the Humber region. Our programmes cover a wide range of areas including Business Administration, Customer Service, IT, Digital Marketing, Team Leadership, and Teaching Support. Whether you’re just starting your career or looking to upskill, we offer hands-on training combined with expert guidance to help you succeed in your chosen field.
We also provide tailored recruitment services, helping employers find the right talent and supporting individuals in securing meaningful roles. Our team works closely with both learners and businesses to ensure the best possible outcomes, and we pride ourselves on creating a supportive, inclusive learning environment.
About HBTC: Our History
A Proud Beginning
HBTC was founded in 1994 by Judith Dolman-Williams and Margaret Wingfield. What began in a modest office on Coelus Street, Hull, quickly gained momentum. Within just a few months, demand for our training services outgrew the space, prompting a move to the Chamberlain Business Centre on Chamberlain Road.
From renting just a couple of rooms, HBTC steadily expanded to occupy the entire office block by the late 1990s—proof of our early success and growing reputation across Hull and the East Riding.
Our Core Focus: Apprenticeships & Skills Training
We secured our first apprenticeship training contract in 1996, a major milestone that reshaped our mission. Apprenticeships in business, IT, and teaching became our central focus—and continue to be today.
In 2001, we broadened our reach through an exciting expansion of our Job Centre Plus contract, leading to a city centre presence. By the end of 2004, all HBTC operations were relocated to a single site on Spyvee Street, streamlining our services under one roof.
Expanding Beyond the Humber
Always looking ahead, HBTC extended its footprint south of the Humber. We opened our Grimsby office in 2011, followed by Scunthorpe in 2013, allowing us to serve learners and employers across Hull, East Yorkshire, Northern Lincolnshire, and North East Lincolnshire.
In 2015, we moved to our current home on Charlotte Street Mews, in the heart of Hull city centre—just a stone’s throw from Queens Gardens and the New Theatre.
Evolving with the Times
The business world has changed dramatically since 1994, and so have we. While our core commitment remains unchanged, HBTC has embraced technological advancements to meet modern workforce needs.
Today, we offer a diverse range of apprenticeships, online courses, and work-based learning opportunities in areas like:
▪️ Team Leading
▪️ Digital Marketing
▪️ Customer Service
▪️ Business Administration
▪️ ICT & Digital Support
▪️ Teaching Assistant
Quality You Can Trust
HBTC is proud to be an Ofsted-rated ‘Good’ training provider, demonstrating our high standards in delivering education and skills. We are also accredited with the Matrix Standard, a prestigious international quality benchmark for organisations providing information, advice, and guidance (IAG).
Our Mission – Still the Same
So much has changed since our early days, but one thing about HBTC has stayed the same: our mission.
“Committed to providing the opportunity for everyone to develop, in a caring and nurturing learning environment, through a highly trained and motivated workforce.”
Who we Work With
Reviews
I can't thank hbtc enough for their support in helping me secure an apprenticeship that I genuinely wanted. From the very start, they were friendly, responsive, and listened to what I was looking for. I’m really grateful for their help and would highly recommend them to anyone looking to start their career.
I have had great experience with HBTC as a training provider as I have managed to successfully get my self into a position where I have gained an apprenticeship thanks to the help of HBTC and have had very good experience thanks to the staff at HBTC.Recommended.
Response from the owner 15:16 19 Jul 23
Thank you Ethan, we're delighted to hear you secured an Apprenticeship, good luck starting it! 
some communication has been missed but other than that quick at replies and response’s to questions.
HBTC were a brilliant place to complete a level 3 customer service course. I had weekly lessons with Steve who was very informative and provided all the relevant information. Very helpful and would highly recommend.
Couldn’t recommend Hull Business Training Centre any more! Mya helped me secure an apprenticeship within 2 weeks. So helpful and give you all the support that you need with applying etc. Thank you again.
Very fast and efficient support. Managed to assist me in gaining an apprenticeship within a week. Mackauly provided me with great help and support to obtain the apprenticeship.
I took part in all lessons involved. The information is given out very clearly and accurately, there are constant check backs to ensure every student is fully onboard and understanding.I got lessons from Steve, who provided everything you could need and did it smiling. an absolutely wonderful time and I've got nothing but praise to give!
HBTC are a great training provider, they have communicated well with me and supported me. I have just completed my lessons with Steve Rackley who has been a great teacher making sure that everyone in the class understands everything and if anyone is unsure he has given lots of support and help until they understand. I would definitely recommend using HBTC if you want a smooth and enjoyable apprenticeship!
Cannot thank HBTC enough! Many thanks to Mackauly for making my process of getting an apprenticeship easier! communication every step of the way and keeping me aware of the process from applying to starting my apprenticeship.
HBTC are an absolute pleasure to speak to and communicate with throughout the process of securing an apprenticeship. After applying, I was swiftly contacted by Mackauly who has been friendly, helpful and supportive from start to finish. I was always kept informed on all developments regarding my application making the process stress free with any questions being answered quickly and comprehensively. I would highly recommend HBTC if you are looking for an apprenticeship. I can't thank them enough!
We’ve been working with HBTC for several years, and in that time, we've welcomed three successful apprentices into full-time roles, with a fourth joining us recently. The team at HBTC are fantastic, providing support every step of the way. We couldn’t be more pleased and fully intend to continue recruiting through the apprenticeship program and HBTC.
I completed my level 3 team leader apprenticeship with HBTC. I really enjoyed the way the course was delivered. Steve was an excellent tutor with informative and relevant lessons to industry. Lisa was my assessor who guided me on my portfolio completion. Both Steve and Lisa are excellent knowledgeable and supportive throughout your learning journey. I would highly recommend HBTC.
I applied for an apprenticeship in late May I had a interview and got a job less than 2 weeks.Maya was very helpful and helped me get into a great company to work for.My tutor Richard has been amazing and always helped me if I had any questions or needed more help on subjects I did not understand properly. Overall, the staff at HBTC are lovely people and great to speak too.I strongly recommend using HBTC as a training provider for anyone looking into doing a apprenticeship!
Staff are friendly and nice. They were very helpful and managed to get me an apprenticeship in IT, which is exactly what I wanted.
Highly Recommended! Staff are kind and friendly. Helped me secure a Business Administration Apprenticeship which I’d been after for a long time. Always there to support with any questions you need to ask.I would highly recommend to anyone seeking an apprenticeship!
This is my second time being with HBTC - both times have been successful in securing me an apprenticeship suitable for me. All the members of staff are brilliant, particularly Mya and Mackauly who I’ve been most in contact with. The staff are efficient and really look to help the people who come to them quickly and are with you from the very beginning. I managed to secure my second apprenticeship the same day that I enquired about it!
I have had a lot of support and notified about new opportunities through HBTC and been able to gain an apprenticeship, I would recommend this to anyone looking for an apprenticeship.
I have had a wonderful experience at this college. The lessons are well planned out and structured to include every student who attends, the teachers are very enthusiastic and engaging but also supportive when you need them.A special shoutout to my favourite teacher, Steve who made a significant impact on my learning experience. Overall, I highly recommend this college to anyone seeking quality education.
HBTC has helped me so much for apprenticeships. I was really losing hope with myself but HBTC made everything happen and now I’m hopefully going into an apprenticeship! Everyone is super kind, friendly and helpful. I would absolutely recommend to anyone who is struggling or needs an extra push or just some support as they have helped me a lot!
I began a Level 3 Apprenticeship in January 2023 and have just come to the end of the assessed period for this, during my time with HBTC I worked with an outstanding Tutor Richard.The course was engaging and offered a lot from a learning perspective especially for someone with no past experience or qualifications in the IT trade, Richard's engaging and attentive nature as a Tutor and assessor allowed my skills to develop that will no doubt lead to me securing my job and equip me with the knowledge and skills to go far in the IT world.The application and interview process was simple and easy, HBTC helped me the full way through securing my employment to finishing the qualification, I can't recommend the service enough for anyone in the city looking for new opportunities delivered in an exceptional learning environment, young or old.
I have had a great experience with HBTC. They have helped me so much with getting an apprenticeship I wanted. It was such an easy process with them as they get in touch with potential apprenticeships and are always there if you need any help, and always check in to see how you are getting on. They have your best interest at heart and want you to get the apprenticeship you want.I want to thank Mya for helping get a great apprenticeship:)
Having used the team at HBTC on a number of occasions I can highly recommend them when sourcing and training apprentices for your business. The team are always professional, thorough and dedicated to working with the business recruiter and suiting candidates to the business needs rather than just a numbers game for a training centre, like some that are out there.
Did an apprenticeship over the course of 2 years and even though I ran out of funding for taking so long which was all my fault Sophie and Adam but helped me amazingly through all the steps along the way. They helped me grow as a person and build my confidence. Thank you all so much for working with me even though I know I was an annoying person to work with and I 100% recommend them for all apprenticships
Really great experience with HBTC the people there worked non stop to find me opportunities and I am very grateful for this. They helped me find a great apprenticeship and I’m sure they can find an apprenticeship for anyone who would like one, so if your interested I would definitely give them a call!
I completed the Team Leader / Supervisor Level 3 Course, I found HBTC to be very professional and thorough throughout the course. My tutor was always on hand to help with any queries and was amazing in the final two weeks for the prep work for my End Point Assessment 🙂
Wanting to make a career change with no experience at the age of 30 I looked into taking the apprenticeship route but was unsure if it would be suitable for me. I applied with HBTC Thursday and recieved a call from Mackaulay later that day, he explained everything I needed to know and after another quick call he had put my CV forward for some positions. By Friday I had an interview secured and by Monday morning I had my apprenticeship place! Can't wait to continue with HBTC and get started on my apprenticeship. Huge thanks for your help and support definitely recommend them 😊
I initially applied for this apprenticeship on Indeed not thinking I would have a chance at a qualification again, after leaving college and not completing my A'levels. However HBTC have really changed that around and have been so supportive throughout the whole process and interviewing. I would absolutely recommend to anyone who is looking for more opportunities than just going straight into employment. I can't thank the team enough, and I am so excited to start!
HBTC has helped me out tremendously, helping me acquire a job in as little as 3 days, an apprenticeship aswell which are hard to come by at this time of year. I couldn’t have asked for better service, talking to a polite worker over the phone who got to work straight away to assist me in securing this apprenticeship. I will be recommending to everyone I know who is trying to secure a job or apprenticeship, as HBTC evidently for me is the best in helping you take the first steps on the way to making your aspirations come true.
I have just finished my level 3 Business Administration Apprenticeship, Adam was an excellent tutor for ensuring all my work was completed to a high standard throughout my apprenticeship and was also extremely helpful with putting my mind at ease before exams. Adam was always available to answer any questions I may of had with regards to my work or portfolio to ensure I was receiving the best help possible. I would highly recommend an apprenticeship with HBTC.😊
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