How to Become an ICT Technician Apprentice

An ICT Technician apprenticeship with HBTC is the perfect way to get your foot in the door into the IT industry. This apprenticeship will allow you to learn on the job whilst earning a wage. Whilst also completing formal training and receiving support at the same time.  

The Support Technician role involves working at a desk to address system user queries and fix faults in a helpdesk setting. An example would be a Support Technician at a Travel Agent who uses a system to manage customer bookings. If the system malfunctions, it needs to be resolved quickly to minimize financial consequences and protect the reputation of the business. The Support Technician is contacted to report the problem and either fix it or escalate it to an engineer.

Typical tasks in this occupation can include:

• Assisting in the development of new or modified services 
• Managing the process of implementing changes 
• Ensuring compliance with regulatory and professional standards 
• Building and managing systems in virtualised and cloud computing environments 
• Monitoring system performance and its impact on business performance, security, and sustainability.

With an ICT apprenticeship you will gain the skills and knowledge necessary to succeed and enhance your professional development. On this course, you will learn about: 

• Back up and storage
• Technical documentation
• Troublehooting and fault finding
• Basic network addressing
• Cloud based services
• Virtual networks
• Diversity
• Security
• Physical networks
• Legislation

If you would like to become a Support Technician, or develop your understanding further. This program will to provide you with the tools and knowledge that you need.

The typical duration of the ICT apprenticeship is 22 months. Throughout the apprenticeship the vast majority of your time will be within the workplace. However, there will be some off-the-job training with your training provider.

HBTC are a leading training provider within the region, known for our expertise in placing apprentices on IT apprenticeships. We have extensive experience working with organisations in the IT sector to provide high-quality training and development for apprentices.

Our programs are designed specifically for individuals across the Humber region, including Hull, Grimsby, Scunthorpe and the surrounding areas. We support individuals who are looking to develop their IT knowledge and gain experience working in this rapidly growing field. 

You can register your interest in ICT Technician apprenticeship job opportunities. New vacancies are opening up every day. So you can get a jump start on your job search. Additionally, you can check out our online listings at any time and apply directly for open positions.  

When it comes to applying for ICT Technician apprenticeships, having a great CV is essential. Not only does it serve as a representation of your skills and experience. A great CV can also be used to help you stand out from the crowd. 

To prepare for an interview, it is essential that you do your research on the company. You should also dress suitably according to the industry standards. Our team will work with you every step of the way, from preparing your CV to following up after the interview. This will ensure that you have the best chance of success. 

We can help you with your chosen career path. Whether you’re just starting out or looking to advance to the next level. With HBTC, you can be sure that you will get exceptional support and guidance throughout your apprenticeship journey. Contact us now and let’s start exploring your potential together!

If you’re interested in working in digital and technology, we also offer apprenticeships in digital marketing and digital support technician.