School Office Administrator Apprentice

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School Office Administrator Apprentice

This School Office Administrator Apprentice role is ideal for someone organised and friendly and includes dealing with data, attendance, finance and reception duties.

Key Responsibilities

General administration:

  • Update manual and computerised record/information systems
  • Assist with managing the school’s email inbox, ensuring the school meets its expected response times and emails are forwarded to the relevant staff member as necessary
  • Manage and organise completed forms from parents
  • Organise and distribute incoming and outgoing post
  • Provide administrative support to staff as needed
  • Monitor and manage stock, ensuring best value following the school’s purchasing processes
  • Carry out filing, printing and photocopying.
  • Assist with organising parents’ evenings and other meetings and events
  • Keep records in accordance with the school’s record retention schedule and data protection law, ensuring information security and confidentiality at all times

Attendance administration:

  • Monitor and maintain an accurate record of pupil attendance, producing reports as necessary
  • Monitor the late arrival of pupils and contact parents/carers to identify reasons for non-attendance, ensuring all safeguarding procedures are followed


  • Act as the first point of contact for parents and visitors arriving at the school
  • Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner
  • Seek support from other colleagues where necessary to respond to complex enquiries
  • Respond to messages promptly and accurately, passing on information to relevant staff members as necessary
  • Assist staff and pupils with the information and support they need


  • Control access to the school in line with the school’s safeguarding procedures, including signing-in visitors, checking identification as necessary, issuing passes and notifying them of safeguarding and safety procedures
  • Be alert to unknown individuals on the school premises and report any concerns in line with the school’s procedures

Written communication:

  • Write and send email responses that are professional and uphold the school’s vision and values
  • Update and distribute online and offline communications (e.g. letters, newsletters, social media posts etc) to parents, staff and other stakeholders
  • Assist with marketing and promoting the school


  • Carry out financial administration in line with the school’s procedures

Other areas of responsibility:

  • Read and follow the relevant school policies
  • Undertake training required to develop in the role
  • Ensure all duties and responsibilities are undertaken in line with the school’s health and safety policy
  • Contribute to the safety of children and young people and protect them from harm

Employer: St Thomas More Voluntary Catholic Academy

Location: Hull, HU4

Job Type: Apprenticeship

Job Category: Business Administrator

About the employer

Rated ‘Good’ by Ofsted in June 2015, St Thomas More Voluntary Catholic Academy is part of the St Cuthbert’s Roman Catholic Academy Trust within the Diocese of Middlesbrough.

Catering for children aged 3-11 years (Nursery to Year 6), our school is a vibrant; culturally diverse; inclusive and friendly academy located in the west of the city of Hull.

Our school is of average size and children are taught in single class year groups.

Logo for St Thomas More who are looking for an School Office Administrator Apprentice
Job Category: Business Administration
Job Type: Apprenticeship
Job Location: Hull | HU4

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