Admin/Customer Service Apprentice
A large employer in Hull are looking for a hardworking and enthusiastic Admin/Customer Service Apprentice to join their team, undertaking administration and customer service duties.
You will aid all departments in the business and eventually, you will progress to your chosen team and continue your journey within the company.
Key Responsibilities
- Answering the telephone, taking down any messages and passing them on to the relevant person within the office
- Dealing with customers via telephone and email
- Resolving customer issues
- General admin duties i.e. filing, photocopying, scanning and shredding
- Using internal databases for recording information
- Dealing with incoming and outgoing post, including franking the mail
- Using a range of Microsoft Office packages i.e. Word, Outlook and Excel
- Using a range of office equipment i.e. printer, laminator and shredder
- Ensuring data protection policies and procedures are followed and adhered to
Progression: After the probation period, you may receive a generous pay increase and undertake more advanced duties. Within two to three years, you may have the opportunity to become a supervisor of the department you are working in and undertake management responsibilities and qualifications.
Location: Hull
Job Type: Apprenticeship
Job Category: Business Administrator / Customer Service Practitioner