IT Engineer
Are you an enthusiastic IT professional who loves solving problems and delivering outstanding service? This growing IT consultancy, known for its proactive support, high standards, and award-winning team, is looking for an IT Engineer to join their journey to become the best in their field.
As an IT Engineer, you’ll be a key player in delivering first-class technical support to their diverse client base. You’ll diagnose and resolve issues across desktops, servers, and networks, ensuring systems run smoothly and efficiently.
You’ll also get hands-on experience with a wide range of technologies, from Windows and Linux systems to firewall management, VPNs, and Active Directory, and work alongside a supportive, collaborative team that truly values your contribution.
Key Responsibilities
- Provide desktop and server support to end users.
- Diagnose and resolve technical issues within agreed SLAs.
- Log and track issues through the helpdesk system, escalating when required.
- Support and maintain Windows Server, desktops, and Office 365 environments.
- Set up and configure new laptops, desktops, and user accounts (AD & Email).
- Manage and monitor backups, antivirus software, and firewall devices.
- Assist with small to medium IT projects and system upgrades.
- Maintain detailed documentation of client systems and technical procedures.
- Provide on-site support (including a rota for local school coverage).
Skills & Knowledge
This IT consultancy is looking for someone who takes pride in their work, communicates brilliantly, and enjoys being part of a team that goes the extra mile. You must want to be part of a company that’s respected in its field, one that invests in its people and is building a reputation for excellence.
- Proven experience in an IT Support / Helpdesk / 2nd Line Support role.
- Solid understanding of Windows & Linux operating systems.
- Knowledge of firewall configuration, VPN setup, and Active Directory management.
- Strong communication skills with the ability to explain technical concepts clearly.
- A full driving licence with access to reliable transport, and a positive, proactive attitude.
- Hands-on experience with MS OS, TCP/IP networking, and Office 365.
- A genuine love of all things IT and a desire to keep learning.
Key Info
Location: Hull, HU4
Wage: £27k-32k per year
About the Employer
- A fantastic team that feels like family – supportive, friendly, and always ready to help.
- A personalised training plan to help you grow and progress your career.
- Your birthday off – because you deserve it!
- A company profit share scheme and opportunities for advancement.
Apply today and become part of a company that’s redefining what great IT support looks like.