Insurance Administrator Apprentice
Hedon Insurance is looking for an enthusiastic and motivated Insurance Administrator Apprentice to join its small team based in Hull City Centre.
As part of a London-based group that has been operating for over 50 years, this is an excellent opportunity to start a professional career with real potential for development — including possible progression into London-based roles in the future.
Key Responsibilities
The Insurance Administrator Apprentice plays a vital role in helping the wider team deliver high-quality insurance advice and excellent customer service across Hedon Insurance’s personal lines business. Daily responsibilities include:
- Administrative Support:
- Preparing accurate, efficient and compliant client paperwork for motor, home and other personal lines insurance products.
- Handling enquiries via telephone, email and in person in a courteous and efficient manner.
- Providing high standards of customer care in line with company values and regulatory expectations.
- Maintaining accurate client records, databases and filing systems.
- Insurance Advisor Assistance:
- Supporting Insurance Advisors with day-to-day tasks.
- Assisting in preparing quotations and client reports.
- Liaising with insurers to obtain information or documentation when needed.
- Learning and Development:
- Shadowing experienced staff to learn about insurance products, processes and client servicing.
- Participating in regular training and industry learning opportunities.
- Developing knowledge of compliance requirements and company procedures.
- Handling customer information responsibly in line with GDPR and data protection regulations.
- General Office Duties:
- Scheduling meetings and managing calendars.
- Managing post distribution and franking.
- Answering telephones and greeting visitors.
- Carrying out any other duties as requested to support the team.
Skills & Knowledge
- Personality Traits: Enthusiastic, thorough, inquisitive, punctual, professional, eager to learn, and calm under pressure.
- Desire to Learn: A strong interest in developing professional skills. A genuine motivation to build a long-term career in insurance brokerage.
- Communication & Organisation: Good communication skills for handling customer enquiries. Strong organisational skills to manage paperwork and office tasks.
Key Info
Employer: Hedon Insurance
Location: Hull, HU1
Wage: £7.55 per hour
Job Type: Apprenticeship
Job Category: Business Administrator
About the Employer
Hedon Insurance is a trusted personal lines insurance specialist based in Hull City Centre and part of the Ashley Page Group — a London-based organisation with over 50 years of industry experience. The Hull team is small, friendly and professional, providing a supportive environment while benefiting from the stability and resources of a long-established group. Hedon Insurance is an excellent place to start and grow a career in insurance. Team members benefit from:
- A close-knit, supportive team in a professional office environment.
- The backing of a group with decades of experience.
- Hands-on training and clear opportunities for progression into account handling roles.
- Potential to work in other offices across the Ashley Page Group, including future opportunities in London.
