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Health Care Navigator/Admin Assistant Apprentice

Health Care Navigator/Admin Assistant Apprentice

 

Are you friendly, organised, and passionate about helping people?
Join the welcoming team at Wolseley Medical Centre as a Health Care Navigator/Admin Assistant Apprentice and start your career in healthcare while earning and learning at the same time!

As a Health Care Navigator/Admin Assistant Apprentice, you’ll be an important part of the front-line team, helping patients access the care and support they need. You’ll gain hands-on experience in a busy GP practice, learning how a healthcare environment works while completing your apprenticeship qualification.

Key Responsibilities

  • Greeting patients and handling reception duties
  • Answering and making telephone calls in a professional manner
  • Booking, amending, and cancelling medical appointments
  • Responding to patient queries and signposting to appropriate services
  • Managing incoming post and medical records
  • Processing repeat prescriptions accurately
  • Maintaining patient confidentiality at all times
  • General administrative tasks, including filing, data entry, and office support

Skills & Knowledge

  • Polite, friendly, and approachable
  • Reliable, punctual, and eager to learn
  • A clear communicator, both verbally and in writing
  • A good listener with a professional telephone manner
  • Able to communicate sensitively and respectfully with people from all backgrounds
  • Confident using basic computer systems
  • Grades 4 or above in GCSE English and Maths (or willingness to work towards them as part of the apprenticeship)

Key Info

Employer: Wolseley Medical Centre

Location: Hull, HU3

Wage: £7.55 per hour

Job Type: Apprenticeship

Job Category: Business Administrator

About the Employer

  • Gain valuable experience in a busy GP practice where no two days are the same
  • Learn from a supportive, close-knit team that truly cares about their patients and staff
  • Earn while you learn, gaining a nationally recognised qualification in Business Administration
  • Be part of a welcoming and inclusive environment that values teamwork and growth
  • Convenient city centre location with great public transport links

At Wolseley Medical Centre, their values are simple:

Logo for Wolseley Medical Centre, part of the NHS who is looking for a Health Care Navigator/Admin Assistant Apprentice
  • Patient-Focused. Staff-Valued.
  • They’re proud of the high-quality service they deliver to their community, and they would love you to be part of it.

If you’re ready to start your career in healthcare and want to make a real difference every day, Wolseley Medical Centre would love to hear from you.
Apply today and take the first step toward an exciting future in the NHS.

THIS VACANCY HAS NOW CLOSED. TAKE A LOOK AT OUR OTHER OPEN VACANCIES.

Job Category: Business Administration
Job Type: Apprenticeship
Job Location: Hull | HU3
Cohort: Hull & EY
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