Level 2 Certificate in the Principles of Team Leading
Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective teamwork and more motivated employees.
Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.
- Principles of team leading
- Understanding business
- Understanding how to communicate work-related information
- Understanding how to deliver customer service and resolve problems
- Understanding how to develop working relationships with colleagues
- Introduction to coaching
- Introduction to mentoring
- Understanding personal development
Online and Paper-based
You must live in England and be over 19 years old to be eligible.