Customer Service Administrator Apprentice
Passionate about providing great customer service and ready to delve into the world of administration? Beal Homes are on the lookout for an enthusiastic Customer Service Administrator Apprentice to join their team!
Beal Homes, a proud family-owned business with nearly 60 years of experience, is looking for a motivated and enthusiastic Customer Service Administrator Apprentice to join their team. Located in their state-of-the-art Head Office and Design Lounge, you’ll be part of a passionate team committed to creating bespoke, high-quality homes that enrich local communities across East Yorkshire and Lincolnshire. This role is perfect for someone eager to develop their professional skills while delivering exceptional customer service.
Key Responsibilities
- Responding to incoming and outgoing customer telephone inquiries.
- Managing all incoming mail and email through their Zoho Ticket System.
- Co-ordinating and arranging customer appointments via phone and email.
- Building and maintaining strong relationships with their valued customers.
- Liaising with internal and external departments, including Construction, Sales, and Technical teams.
- Raising purchase orders to support remedial works.
- General administrative tasks, such as filing and maintaining records.
Skills & Knowledge
- Excellent written and verbal communication skills are essential.
- A commitment to delivering first-class customer service with a friendly and approachable manner.
- Strong time management and organisational skills to prioritise tasks in a fast-paced environment.
- The ability to work collaboratively across various teams to meet customer expectations.
Key Info
Employer: Beal Homes
Location: Hull, HU13
Wage: £6.40 per hour
Job Type: Apprenticeship
Job Category: Customer Service
About the Employer
At Beal Homes, they recognise that their success starts with their people. That’s why they offer unparalleled opportunities for professional growth and development, including structured training programs and clear career progression paths. Here’s why you’ll love working with them:
- Award-Winning Reputation: Named Yorkshire Housebuilder of the Year four times and HBF 5 Star Housebuilder for four consecutive years.
- Collaborative Environment: Be part of a supportive and inspiring team where your contributions are valued.
- Hands-On Experience: Learn from industry leaders and gain the skills to succeed in a thriving field.
- A Proud Heritage: Nearly 60 years of building bespoke homes with a focus on quality and innovation.