Care Navigator Apprentice x2

North Beverley Medical Centre is looking for two friendly and enthusiastic Care Navigator Apprentices to join their welcoming reception and administration team.

As a Care Navigator Apprentice, you’ll play an important role in helping patients access the right services and ensuring the smooth day-to-day running of the practice. You’ll be supported by an experienced team who are committed to helping you develop your skills and build a rewarding career.

Key Responsibilities

• Welcoming patients and providing excellent customer service.
• Answering calls and helping patients access the right healthcare services.
• Booking appointments and managing patient enquiries.
• Updating patient records and maintaining confidential information.
• Processing prescriptions, correspondence, and incoming mail.
• Supporting the reception and administration team with a variety of daily tasks.

Skills & Knowledge

• Friendly, approachable, and enjoys helping people.
• A confident communicator with a professional phone manner.
• Able to work well as part of a team.
• Organised with good attention to detail.
• Trustworthy and able to maintain confidentiality.
• Confident using IT, including Microsoft Word and email.
• Flexible to work between 8:00am and 6:00pm, with occasional cover for annual leave and sickness.
• GCSE Grade 4/C or above in English and Maths (or equivalent).

Key Info

Employer: North Beverley Medical Centre

Location: Beverley, HU17

Wage: £8.00 per hour

Job Type: Apprenticeship

Job Category: Business Administrator

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