Admin Apprentice
Robson Refrigeration Ltd is looking for an organised and proactive individual to support the smooth running of its office operations as an Admin Apprentice.
This is an excellent opportunity for someone looking to start a career in business administration while gaining valuable hands-on experience within a well-established and respected company.
The successful candidate will play a key role in supporting the day-to-day running of the office, providing administrative assistance, coordinating service activities, and delivering excellent customer service.
Key Responsibilities
- Liaising with clients, suppliers, and internal teams.Updating and maintaining office records, filing systems, and databases.
- Acting as the main point of contact for the service desk.
- Managing incoming phone calls, emails, and correspondence.
- Processing goods inwards and outwards and assisting with stock control.
- Scheduling engineers for service calls and maintenance visits.
- Updating live breakdown appointments and service schedules.
- Tracking outstanding jobs and following up with customers regarding ongoing work.
- Raising and processing job sheets accurately and efficiently.
- Ensuring documentation is accurate and compliant with company procedures.
- Providing excellent customer service and resolving basic customer enquiries.
- Supporting the wider team with general administrative duties as required.
Skills & Knowledge
- Excellent telephone manner and customer service skills.
- Strong organisational and time management abilities.
- Good knowledge of Microsoft Office applications.
- Accurate data entry skills and a high level of attention to detail.
- The ability to prioritise workload effectively in a busy office environment.
- Strong written and verbal communication skills.
- The ability to work both independently and as part of a team.
Key Info
Employer: Robson Refrigeration Ltd
Location: Hull, HU4
Wage: £8.00 per hour
Job Type: Apprenticeship
Job Category: Business Administrator
About the Employer
Robson Refrigeration is a well-established, family-run business with a strong reputation for delivering reliable refrigeration and air conditioning services to customers across a range of sectors. The successful candidate will benefit from:
The stability and security of a business committed to delivering outstanding customer service.
A supportive and friendly team environment.
Ongoing training and development opportunities.
Valuable workplace experience alongside an apprenticeship qualification.
Varied and engaging day-to-day responsibilities.
Excellent prospects for career progression.
