School Receptionist & Administration Apprentice
Chiltern Primary School is seeking a friendly, organised and enthusiastic School Receptionist & Administration Apprentice to join its administration team.
This is an excellent opportunity for someone looking to gain valuable workplace experience while developing a wide range of administrative and customer service skills within a busy and rewarding school environment.
Key Responsibilities
- Reception Duties
- Providing a professional and welcoming reception service for pupils, parents, visitors and external agencies.
- Answering telephone calls, responding to enquiries and accurately passing messages to the appropriate staff members.
- Greeting visitors, ensuring they are signed in and comply with the school’s safeguarding and visitor procedures.
- Supporting pupils with enquiries and assisting with day-to-day needs in a caring and professional manner.
- Receiving deliveries and ensuring items are passed to the relevant staff members.
- Assisting parents with school systems, including Arbor and Free School Meal voucher processes.
- Handling incoming and outgoing post and correspondence.
- Contacting parents regarding pupil-related matters when required.
- Administration Duties
- Providing general administrative support including photocopying, filing, printing, laminating and preparing documents.
- Maintaining accurate pupil records and updating information on the school’s Management Information System (Arbor).
- Supporting attendance administration and working closely with the Attendance Team.
- Building positive relationships with parents and carers to support effective communication.
- Updating student records, processing information requests and liaising with central Trust teams.
- Assisting with ordering processes and other administrative tasks as required.
- Supporting school events, trips and wider school activities when needed.
- Undertaking any other duties appropriate to the role as requested by the Administration Manager or Headteacher.
Skills & Knowledge
- Friendly, approachable and professional.
- Keen to learn and develop new skills.
- Organised with strong attention to detail.
- Confident communicating with people of all ages including parents, children , colleagues and other agencies who work
- with the school
- Able to work effectively as part of a team.
- Comfortable using IT systems and willing to learn new software.
- Reliable, proactive and able to manage a variety of tasks.
Key Info
Employer: Chiltern Primary School
Location: Hull, HU3
Wage: £8.00 per hour
Job Type: Apprenticeship
Job Category: Business Administrator
About the Employer
Working in a primary school is both rewarding and varied, and the administration team plays a vital role at the centre of school life. At Chiltern Primary School, no two days are the same. From welcoming families and supporting pupils to maintaining important school systems and helping organise activities and events, the successful candidate will experience a diverse and meaningful role.
The position offers the opportunity to make a genuine difference to the daily experiences of children, parents and staff while gaining valuable skills and experience in a supportive and friendly environment. It is an excellent first step for anyone looking to build a successful career in administration, customer service or education support.
