IT/Telecoms Apprentice
River UK are looking for AN IT/Telecoms Apprentice with a passion for technology to work within their sociable team providing remote support and assisting the Engineering Manager with onsite hardware installs.
Key Responsibilities
- Communicating with customers, supporting with desktop / IT and telecoms support
- Remote fault finding and rectification
- Resolving customer requirements
- Helping to install & maintain hardware
- Software & programming changes
- Assisting with physical networks / virtual networks / cloud based services
- Escalating issues to the Engineering Manager
- Supporting the Engineering Manager
- Updating internal systems
Skills & Knowledge
- A genuine desire to develop within a technical role
- An interest in IT & telecoms
- A good communicator, able to speak to customers over telephone and e-mail
- A hands on person happy to assist with installs when required
Employer: River UK
Location: Anlaby, HU10
Wage: £5 – £5.50 per hour
Job Type: Apprenticeship
Job Category: Information Communication Technician
About the employer
River is made up of telecoms and energy professionals with huge amounts of commercial experience in cost analysis, sales operations, network processes, and most importantly, high-level support for our clients.
Each individual in our business brings their own unique expertise which gives us a well-balanced and skill rich line-up and ensures that each and every person adds value to our business and that of our clients.
We are nimble and dynamic so that we can adopt a pragmatic approach and will always go that extra mile to ensure that we are providing exceptional service levels.
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